We provide our service in Tulsa, Oklahoma, and the surrounding areas.
Our hours of operation are:
Monday – Friday: 9am - 5pm
Saturday: 9am - 5pm
Sunday: Closed
No, we only clean on the inside of your home.
To ensure cost-effectiveness and efficiency, we currently do not offer tile grout cleaning as part of our services. For assistance, we recommend seeking a specialized Tile & Grout Cleaning Service that can cater to your specific needs.
Regarding bathroom mold, due to health considerations, we do not handle its removal. We recommend hiring a mold removal specialist who can safely and effectively address the mold issue.
Please visit our registration page here https://rectorjanitorial.com/register
Create an account and verify your email address. Once your email is verified, you will be able to log in to your account.
No, you don't need to be logged in to book an appointment. However, if you wish to view and manage your appointment through your account, you should either log in or use the same email address that you used to create your account when booking.
Log into your account and navigate to the 'Projects' page. There, click on the 'New Project' button and fill out the form that appears on the next page.
After reviewing the information you submit, we will provide you with a quote for your project. Feel free to add comments to your project if you have any questions; our support staff will respond to your comments promptly.
To accept the quote, simply click on the 'Create Order' button. This will redirect you to the order page, where you can complete your payment.
If you opt for one of our recurring cleaning service options, you can manage your subscription directly from your account.
To cancel your subscription, navigate to the 'Account' dropdown in the top right corner of our website and select 'Subscriptions'. This will take you to the subscriptions page.
Choose the subscription you wish to cancel and go to its details page. There, click the menu icon in the top right corner and select 'Cancel'. Confirm your cancellation to finalize the process.
Please visit our booking page and fill out the booking form, selecting a preferred date and time for your cleaning appointment. Enter your billing information and complete your payment.
You will receive booking confirmation via email and/or text message.
If you're considering our commercial cleaning services, we invite you to contact us for a detailed discussion of your specific needs. This will allow us to tailor a plan that aligns perfectly with your requirements.
For your convenience, payment for our commercial cleaning services can be made online or in-person, whichever suits you best.
No, our rates are fixed and not open to negotiation. The pricing is determined based on the details you provide on our booking page.
If you opt for in-person payment, we kindly request you to contact us to discuss your specific needs. Please note that in-person payments involve an upfront deposit, which must be settled before our cleaning team arrives at your home.
For your convenience, we will send you an online invoice detailing the deposit amount.
Yes, you can tip your cleaner. There is no suggested percentage, whatever feels good to you. Any amount is appreciated.
Yes, you will receive confirmation by email after completing your payment. You will also receive an appointment confirmation by email and text message.
Refunds are only available if you request them before the services are rendered. If you are unsatisfied with the service for any reason, please contact us promptly for further instructions.
In the event of a re-scheduled clean, it is required to make the arrangement within 2 business days of the original appointment.
No, it is not mandatory. However, for first-time sign-ups, we encourage initial introductions as they contribute to building a friendly relationship with your dedicated cleaning specialist.
Yes, we are happy to access a lockbox or obtain keys from the front desk of your building when given permission.
If you would like to reschedule your appointment, please log into your account and visit your appointment details page. Click the menu icon in the top right corner. If rescheduling is enabled for your appointment, you will see a reschedule link. Click that link and select a new date and time for your appointment.
If you would like to cancel your appointment, please log into your account and visit your appointment details page. Click the menu icon in the top right corner. If canceling is enabled for your appointment, you will see a cancel link. Click that link to cancel your appointment.
Please remember to provide any additional details you would like us to know about your cleaning requirements. If our cleaners determine that more time is necessary to thoroughly clean your home beyond the originally booked duration, we may need to reschedule the appointment accordingly.
If you are unsatisfied with the service for any reason, please contact us promptly for further instructions. In the event of a re-scheduled clean, it is required to make the arrangement within 2 business days of the original appointment.